Support

Last Updated: February 28, 2026

Need help with Tact? Contact us and we will get back to you as soon as possible.

Contact

• Email: thetactapp@gmail.com
• App Name: Tact
• Platform: iOS

Support Topics

We can help with:

• App setup and Screen Time authorization
• Subscription and billing questions
• Notification issues
• Bug reports and unexpected behavior
• Privacy and data handling questions

Subscription Help

• Manage or cancel your subscription from iPhone Settings > Apple ID > Subscriptions
• Payments and refunds are handled by Apple through the App Store
• For refund requests, contact Apple Support directly

Troubleshooting Basics

Before contacting support, please check:

• iOS version is 16.0 or newer
• Screen Time permissions are enabled
• Notifications are enabled for Tact
• Low Power Mode and Focus settings are not blocking notifications

What to Include in Your Email

To speed up support, include:

• Device model (for example, iPhone 15)
• iOS version
• Tact app version
• Short description of the issue
• Screenshots if relevant

We do not ask for or need your personal Screen Time data.